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Terms and Conditions  

ORDERS

The contract between BWORK Sagl and the Customer shall be concluded with the acceptance of the order. This acceptance is automatic, unless otherwise communicated to the Customer. By placing an order in the prescribed manner, the Customer declares to have read all the information provided to him during the purchase process, and accept the general conditions and payment transcribed below.  
The correct order is confirmed by BWORK Sagl  by an e-mail reply, sent to the email address supplied by the Customer. This confirmation message will include the date of the order and a purchase order number to be used in any further communication with BWORK Sagl  Safety Equipment. The message will include all the data entered by the Customer who agrees to verify the correctness and communicate any corrections, using Customer service. The Company BWORK Sagl  accepts orders for products within the limits of the quantities in stock, therefore, the acceptance of the purchase order is subject to stock availability of the products. BWORK Sagl agrees to promptly notify the Customer of any unforeseen depletion of stocks due to excess demand or other causes. 

PRICES

All prices in the catalog are exclusive of VAT.

NOTE

The Customer can only buy the products available on the online catalogue www.bwork-ch.com  when the order is placed, as described in the relevant data sheets. It is understood that the picture accompanying the description of a product may not be fully representative of its features but differ in color, size, and accessories in the picture. 

DELIVERY

Upon delivery of the goods by the courier, the Customer is required to check: - that the number of packages delivered is as specified in the invoice - the packaging is not damaged, or wet or otherwise altered, even the sealing materials. For the delivery of postal parcels in a bad state we ask to the post office the regular verbal. The delivery times are indicative, are not bound by BWORK Sagl 

RESTRICTIONS

The technical data, the size and color of the products in our catalog may be subject to change without notice.  

 

 

KNOW HOW

For any dispute the Legal Authorities of Lugano will have sole jurisdiction.  

RETURNS

In the case where the source of the error was the Customer, we invite to use the  mode of transport "Parcels Post" and remember that costs are to be borne by him.  If, however, the error was our responsibility, we ask the Customer to call the telephone number +41912255363 or contact us by e-mail info@bwork-ch.com  to agree on the non-conforming material. 

CHANGES IN THE MARKET

For problems of the market, prices may vary without notice. 

GIFTS

The gifts are put up for purchases made at list prices. 

RIGHT OF WITHDRAWAL

The BWORK Sagl 14 days “ Satisfaction or refund warranty” assure you the ability to return one or more products of the same order and be refunded of the total amount payed.

Right of withdrawal 
The right of withdrawal is the ability for the consumer to return the product purchased and to obtain reimbursement of expenses incurred in 14 days.

The only expenses that you will be required and which can not be reimbursed are those of shipment. The right of withdrawal is lost if the product is not returned intact, that is found: 
- absence of the original box;
- lack of elements of the product (accessories, cables, manuals, etc..);
- damage to the product for reasons other than transport.

Within 14 calendar days of receipt of the product, the Customer must call the number +41912255363 or send a notice declaring its intention to invoke the right of withdrawal to: info@bwork-ch.com
Return address:
BWORK Sagl  
Via F.Pelli 12
6900 Lugano, Svizzera 

 

 

 

SHIPMENT

The shipment are always promptly done. BWORK Sagl uses Swisspost Courier. The shipment cost is CHF 14,90. For the orders paid by bank transfer paid in advance, the shipping time will be calculated from the verified and accepted accreditation of the amount of the order. 

TYPES OF PAYMENT

Types of payment accepted are: 
Payment by bank or postal spill
You can make the payment with a bank transfer or postal spill.  The transfer amount will be credited to the account of BWORK Sagl, Via F.Pelli 12 – 6900 Lugano. Bank account nr. CH  930900 0000 3163 03250.

Within five working days from the receipt of the e-mail which proves the receipt of the order. Course in vain that period, the order will be automatically canceled and will not be processed without the need for any further communication by BWORK Sagl